Rock City Outfitters Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Customer Service4.4
- Shipping & Delivery4.4
- Good Value4.4
- Return Policy4.3
Recent Customer Reviews (14)
Anitra Hardy
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Richard Eno
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Louisville Griffin
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Cynthia Montford
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Brenda Haggerty
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Rachel May
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Sara Bachmeier
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Timothée Leclerc
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Zaurbek Barsukov
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Finley Kirk
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Rock City Outfitters Pricing
Flat Rate Shipping
$6
Shirt of the Month Club Subscription
$19.95
Payment Methods
Accepted Payment Options:
Prices for items on Rockcityoutfitters.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Rock City Outfitters credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Rock City Outfitters Pros & Cons
Pros
1
Local Focus: Rock City Outfitters specializes in Arkansas-inspired clothing, making it a great choice for those who want to support local businesses and wear unique, state-themed apparel.
2
Variety of Designs: The store offers a wide range of t-shirts and other clothing items, including designs for various Arkansas teams and attractions.
3
Quality Products: The TEX Tee, for example, is printed on a soft Cotton/poly Next Level brand men's tee, ensuring a comfortable fit.
4
Customer-Friendly Policies: The website mentions 30-day returns, which can provide peace of mind for customers.
CONS
1
No BBB Accreditation: Rock City Outfitters is not BBB accredited, which may raise concerns about the business's commitment to ethical standards and customer satisfaction.
2
Limited Information on Business Practices: While the website provides detailed product information, it does not offer much insight into the company's business practices or customer service policies beyond the product descriptions.
Rock City Outfitters Features and Benefits
Features
Flat Rate Shipping
$6 for all orders.
Shirt of the Month Club Subscription
$19.95 plus sales tax per month, with free shipping. Includes a free Arkansas Flag Shirt with the first month's subscription.
Bundles
Prices vary depending on the bundle and shirt selection, but generally offer "dirt cheap" options for new Arkansas tees each month.
Custom Designs and Printing
Offers custom design and printing services, even for small orders as low as 12 pieces.
Variety of Designs
Wide range of Arkansas-themed items, including humorous and serious designs for various teams and attractions.
Subscription Service
Receive a new surprise shirt each month, along with a free Arkansas Flag shirt for signing up.
Quality Shirts
Majority are Next Level tri-blends and Next Level cotton/poly blends, which are soft and true to size, ensuring comfortable fit.
Local Production
Shirts are screen printed in their Conway, Arkansas shop.
Local Focus
Specializes in Arkansas-inspired clothing, great for supporting local businesses and wearing unique, state-themed apparel.
Promotions and Discounts
Buy 2 Get 1 Free: Customers can buy two tees and get one free, with options to buy more and get additional free shirts.
Customer Service
Easy returns and exchanges available, hassle-free with a focus on customer satisfaction. Responsive via email or phone.
Customer-Friendly Policies
30-day returns for unwashed shirts, providing peace of mind. Full refund once item received.
Social Media Presence
Strong presence on TikTok, Twitter, Instagram, Pinterest, and Facebook.